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ISO 9001 Activities in P.W.D.
The P.W.D. of Maharashtra
has a glorious tradition of over 150 years. The P.W.D. has done
excellent works of roads, bridges, buildings etc. for public use.
The P.W.D. has a disciplined working guided by P.W.D. Manual,
Accounts code. Specification books, technical and administrative
circulars etc.
The user public at large is
the customers of P.W.D.. it is our aim to provide good service to
our customers by constructing and maintaining Government assets in
the best manner. We are aiming at quality of our construction within
the available resources. However, we do not always succeed in
constructing the works to the best level of quality for various
reasons like lack of resourceful contractors, lack of support for
experiment, lack of management training, lack of specilised
technical training etc.
The present operative
system in P.W.D. is perhaps not dynamic. Our aim is to bring in
dynamism in our system. It can be done by commitment to quality
proper documentation, implementation of quality system, management
reviews, audit of external agencies and appropriate training at all
levels within the organisation. A tailor made way to achieve these
is to adopt the quality system based on the international standard
that ISO 9001.
The organisation derives
various benefits of ISO 9001 like increased credibility, having
house in order, increased productivity, quality output, economy and
consistency in organisation. ISO 9001 is an international standard
of quality assurance in products as well as services. It involves
customers, suppliers and sub-contractors. The essence of ISO 9001 is
"Plan what you do", "Do what you plan", and "Document what you
did".
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The P.W.D. of Maharashtra has made
a modest beginning of implementing quality system based
on ISO 9001 within following circles & divisions namely
1) Mumbai Construction Circle, Chembur. 2)Designs Circle,
Navi Mumbai, 3) Vigilance and Quality Control Circle, Navi
Mumbai,Nashik, Amravati,Nagpur,Pune 4) National Highway
Division No.5 ,Pune 5)National Highway Division No.6 ,Pune.
6)National Highway Division No.7 ,Kolhapur and 7)P.W.Division,No.2
Solapur,8)Public Works Circle,Ratnagiri alongwith the Divisions:i)South Ratnagiri Public works Division,Ratnagiri,
ii)North Ratnagiri Public works Division,Ratnagiri,iii)Sawantwadi Public works Division,Sawantwadi,iv)Kudal Public works Division at Kankavali,
v)Chiplun Public works Division, Chiplun
| The following steps are involved in getting ISO 9001 certificate.
- Making a reference to Government
about willingness of a division/circle to get ISO 9001
certificate.
- Awareness programme for all
employees within the organisation.
- Imparting the training in
documentation of qualify system based on ISO 9001 to the
dedicated team of employees drawn from various cadres.
- Imparting trainers training to a few
employees who are expected to train all the other employees
within the organisation during implementation.
- Appointing implementation team and a
Management Representative. When certification is considered for
a Circle the Superintending Engineer is nominated as Management
Representative and all Executive Engineers and a few Deputy
Engineers comprise the implementation team.
- Status appraisal and Gap Area
Identification. This involves comparing the present system of
working to the requirement of ISO 9001 standard.
- Documentation. This involves
development of Quality Manual. Quality System Procedure Manual,
Instruction Manual etc.
- Implementation .. This involves training
all the employees in the documentated Quality System base on
ISO 9001 and implementing all quality functions in accordance
with the documented system.
- Imparting Internal Quality Auditors
Training to members of Core Group to facilitate assessment of
Implementation of Quality System and effectiveness thereof.
- Imparting Lead Auditors Training to
a selected group of IQA trained auditors
- Management Reviews.. Management Reviews
are conducted by the CEO who is generally the Chief Engineer
once in 3 months to review the implementation and effectiveness
of the documented Quality Policy and Objectives. The Management
Reviews also provide indication of visible support of top management
to the activity.
- Registration.. This involves
applying for registration with the certification agency with a
view to get audited and certified.
- Final audit and Certificate.. The
certification agency conducts a thorough audit of all quality
function and issues certificate to the organisation.
- Surveillance Audit .. The certificate
agency carries out surveillance audit every 12 months to ascertain
continued effectiveness of the Quality System.
The above procedure normally takes about 12 months time period
from the stage of Awareness Programme to Certification
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